Contact Us

We’re here to help

Questions about Klave, your order, shipping, or the 60-day guarantee? We answer every email personally.

Email: support@klave.ca
We reply within 24 hours on business days.

Refunds

Email your order number to support@klave.ca within 60 days of delivery. No return needed. Full details are in our Refund Policy.

Shipping

Free shipping to the United States, Canada, the United Kingdom, Australia and New Zealand. Delivery takes 3–10 days depending on your location. See our Shipping Policy.

Order changes

Need to change an address or cancel? Email us within 12 hours of ordering and we’ll do our best to catch it before it ships.